How to Track a Submission Status

You can check signature status in the dashboard without contacting support. There are two lists. Both use the same columns. Click Created Date or Submission Date to sort (newest created first by default). You cannot sort by opened date or expiration.

From a form template

1. Open the dashboard and find the form.
2. Click Submissions (folder icon). On a small screen, open the more-actions menu and choose View Submissions.

This list is only that form. There is no search box here.

Across forms (Search)

1. Click Search in the left sidebar.
2. If you use workspaces, pick the workspace that owns the form. Search is limited to that workspace. With no workspace selected, it lists submissions you own.

Leave the box empty to browse the list, or search by:

• Submission ID - full ID only. A partial ID does not match.
• Notes - text in the Notes column.
• Details - name, email, and similar values. These come from recipient_name when the link is created (API, Make.com, monday.com), or from fields with Unique Search on (Full Name, Last Name, Email, Phone, ID number) after the recipient submits.

Search does not match form titles.

Read the status and open the file

• Submission Date: Not submitted yet means not signed. A date and time means it was signed then.
• Opened (eye icon): the recipient viewed the form. Hover for the time. -- means it was not opened yet.

If it is signed, click the PDF icon in Actions, then Download PDF. If that icon is unavailable, the file is not stored on FillFaster (privacy setting). Use your webhook or email copy.

If it is not signed, use the share icon to copy the link. See How to Resend Submission Link to Recipient.

If nothing is found, or status looks stuck

• Paste the full submission ID (not the form ID) and check the workspace.
• Opened but still not submitted: the recipient has not finished signing. You can also check expiration on that form’s Submissions list.
• Submitted with no PDF: wait and refresh, or the file is not stored (see above).

For automations, use webhooks or Get submission status in the API reference.